Terms of service.
WEBSITE TERMS OF USE
1. Introduction
These Terms of Use govern your use of the CITRAS Global Limited (“CITRAS”, “we”, “us” or “our”) website at www.citras.com (“Website”).
By accessing or using this Website, you confirm that you accept these Terms of Use and agree to comply with them. If you do not agree, you must not use the Website.
2. About Us
CITRAS Global Limited is a company registered in England and Wales (company number 16909782) with its registered office at:
Unit 82a James Carter Road
Mildenhall
Bury St. Edmunds
IP28 7DE
United Kingdom
3. Changes to These Terms
We may update these Terms of Use from time to time. Please check this page regularly to ensure you understand the terms that apply at the time of use.
4. Use of the Website
You agree to use the Website only for lawful purposes. You must not:
Use the Website in any way that breaches applicable laws or regulations
Attempt to gain unauthorised access to the Website, servers or systems
Introduce viruses, malware or harmful material
Misuse any part of the Website or attempt to interfere with its operation
We reserve the right to suspend or withdraw access to the Website at any time.
5. Intellectual Property Rights
All content on this Website — including text, graphics, logos, images, and design — is owned by or licensed to CITRAS and is protected by intellectual property laws.
You may:
View and download content for personal or internal business use only
You must not:
Copy, reproduce, distribute or modify content without our prior written consent
Use our content for commercial purposes without permission
6. No Reliance on Information
The content on this Website is provided for general information purposes only.
It does not constitute scientific, medical, regulatory, or professional advice. You should not rely on the information as a substitute for professional consultation.
While we make reasonable efforts to keep information accurate and up to date, we make no representations or warranties as to its completeness or accuracy.
7. Limitation of Liability
To the fullest extent permitted by law, CITRAS shall not be liable for any loss or damage arising from:
Use of, or inability to use, the Website
Reliance on any content displayed on the Website
Loss of profits, business interruption, or indirect or consequential loss
Nothing in these Terms excludes liability where it would be unlawful to do so.
8. Third-Party Links
This Website may contain links to third-party websites. These are provided for convenience only.
We do not control or accept responsibility for the content, policies, or practices of third-party websites.
9. Data Protection
Your use of the Website is also governed by our Privacy Policy, which explains how we process personal data in accordance with applicable data protection laws.
10. Governing Law
These Terms of Use are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
If you have any questions about these Terms, please contact:
COOKIE POLICY
1. Introduction
This Cookie Policy explains how CITRAS Global Limited (“CITRAS”, “we”, “us”, “our”) uses cookies and similar technologies on www.citras.com (“Website”).
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve performance, and provide information to website owners.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of the Website. They enable core functionality such as security, page navigation, and access to secure areas.
Analytical / Performance Cookies
These cookies help us understand how visitors use the Website, such as which pages are visited most often and how users navigate the site.
We may use tools such as Google Analytics to collect this information in an anonymised form.
Functionality Cookies
These cookies allow the Website to remember choices you make (such as preferences) and provide enhanced features.
Marketing Cookies
Where applicable, these cookies may be used to deliver relevant content or measure the effectiveness of communications.
These will only be used where you have provided consent.
4. How We Use Cookies
We use cookies to:
Ensure the Website functions correctly
Improve performance and usability
Understand user behaviour and improve services
Support marketing and communication activities (where consent is provided)
5. Managing Cookies
You can control and manage cookies in several ways:
Through your browser settings (e.g. blocking or deleting cookies)
Through cookie consent banners on the Website
Please note that disabling certain cookies may affect Website functionality.
6. Third-Party Cookies
Some cookies may be set by third-party services we use, including:
Analytics providers (e.g. Google Analytics)
Hosting or infrastructure providers
These third parties may process your data in accordance with their own privacy policies.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Please check this page regularly for updates.
8. Contact
If you have any questions about our use of cookies, please contact: